G O
GO Inbox
Early access

GO Inbox Every WhatsApp customer, in one inbox for your whole team.

Your customers write to you on WhatsApp and the chats land in one shared inbox for your team. It is not tied to one line of business.

How it works

Ready in three steps.

01

Connect your number

You connect your WhatsApp Business number to GO Inbox through Meta's own sign-up window. Your Facebook password never reaches us.

02

Chats land in one inbox

Every message from your customers shows up in the shared inbox right away. Everyone on the team looks at the same list.

03

Reply within 24 hours

You write freely within 24 hours of the customer's last message. After that, or to start a conversation yourself, you send a template Meta has approved.

What's inside

What early access includes.

Mehmet K.Can I get a price, please?09:422
Ayşe D.Are you open on Saturday?09:151
Hasan T.Thanks, see you then.Yesterday

Shared inbox

One list · Whole team

All WhatsApp chats in one list. Everyone on the team sees the same chats and can answer them.

Window open17 h left
Window closedTemplate needed

24-hour window

Free reply · Template

Every chat shows whether WhatsApp's 24-hour reply window is open. Once it closes, the app only lets you send an approved template.

randevu_hatirlatmaApproved
fiyat_bilgisiIn review
kampanya_ekimRejected

Message templates

Preview · Approval status

Write a template inside the app, preview it the way your customer will see it and send it to Meta. In review, approved or rejected: you see the status, with the reason for a rejection.

Sent
Delivered
Read
Not sent

Delivery status

Sent · Delivered · Read

Ticks show that each message you send went out, was delivered and was read. A message that fails is marked in red, in the chat list too.

TRGelen kutusuENInbox
TRŞablonlarENTemplates
TRAyarlarENSettings

Turkish and English

Interface language

The interface is in Turkish and English, and each team member picks their own. Light and dark themes too.

Only your own data
Key on the server, encrypted
We never see your Facebook password

Data kept per business

Separate · Encrypted

Each business only ever sees its own chats, checked both on the server and in the database. The access key Meta issues stays on the server, encrypted.

Why GO Inbox

Not one phone. One inbox.

Customers often write on WhatsApp: do you have it, what does it cost, when can I come by. Those messages usually pile up on one phone, and the answer depends on whoever has that phone. With GO Inbox the whole team sees the same chats, and whoever is free can reply. If your customers write to you on WhatsApp, write to us.

Coming next
  • AI replies AI help when you answer customer messages. Coming
  • Instagram and Messenger Messages from these channels in the same inbox. Coming

These are not ready yet. We will announce them here when they are.

Frequently asked questions

Good to know.

What do I need to get started?

A Facebook account and a phone number to connect. You pick or create your business in Meta's sign-up window, and the number is verified with a code sent by SMS or a call. For now, that number cannot be used in the WhatsApp or WhatsApp Business phone app at the same time. Meta may charge for template messages, and that fee is paid to Meta directly. We set it up together with you.

Do my customers see anything different?

No. Your customers write from their usual WhatsApp and install nothing. Replies come from your business number, under the business name Meta has approved. What changes is your side: chats land in your team's shared inbox instead of on a single phone.

Is my data safe?

Each business only ever sees its own data, checked both on the server and in the database rules. Messages are stored in Google Cloud data centres in the European Union. We never see your Facebook password, and the access key Meta issues stays on the server, encrypted. We do not sell data or use it for advertising. GO Inbox privacy policy

How do I join early access?

Write to us through the contact form; we have drafted the message for you. When early access opens we will get back to you and connect your number together. Prices have not been published yet. Request early access

Early access

Be one of the first.

GO Inbox is in early access. Write to us, and when it opens we will get back to you and set it up together.